This web version organizes the NS Services Privacy Policy for easier reading on desktop and mobile. The official PDF remains available for download.
1. Identification and scope
This policy explains how NS Services processes personal, technical and operational data through its website, contact channels, forms, support services and technology solutions.
2. NS roles
Depending on the context, NS may act as data controller for its own commercial and operational processes, or as processor when handling data on behalf of a client.
3. Data we may process
We may process identification, contact, company, technical, navigation, security, support, operational and service-related data required to provide our solutions.
4. Processing principles
We apply principles of purpose limitation, proportionality, confidentiality, security, data minimization and controlled access according to each service and project.
5. Data processed as processor
When NS provides managed services, cloud, backup, support or integrations, we may process client data only as required to deliver the contracted service.
6. Purposes of processing
Data may be used to respond to inquiries, provide support, prepare proposals, operate services, improve security, prevent abuse, manage contracts and maintain technical records.
7. Legal basis
Processing may be based on consent, contractual execution, legitimate interest, legal obligations, technical security or the need to provide requested digital services.
8. Processing by service
Different NS services may involve infrastructure, telephony, cloud, cybersecurity, IoT, WiFi, backups, alerts, omnichannel communication and managed support data.
9. Corporate WiFi and captive portal
Managed WiFi or captive portals may process connection data, device identifiers, access logs, session information and user-provided registration data.
10. Commercial and operational communications
NS may contact clients or prospects regarding inquiries, proposals, service updates, incidents, operational notices or commercial information related to our services.
11. Minors
Our services are intended for companies and organizations. We do not knowingly seek to collect data from minors through the institutional website.
12. Sensitive data
NS does not request sensitive data through the website unless a specific service or legal requirement makes it strictly necessary.
13. Artificial intelligence and automation
Some services may include automation or AI-assisted features to classify, summarize, route or improve operational responses, always according to the contracted scope.
14. Cookies and similar technologies
The website may use cookies, local storage, scripts, technical logs and security tools. Details are available in the Cookie Policy and preferences panel.
15. Data retention
Data is retained for the time required by the purpose, contract, legal obligations, operational needs, security records or support documentation.
16. Information security
NS applies technical and organizational measures such as access control, segmentation, monitoring, backups, encryption when applicable and preventive reviews.
17. Providers and third parties
We may use providers for hosting, email, security, analytics, messaging, support, cloud infrastructure or other services needed for operation.
18. International transfers
Some providers may process data outside Paraguay. In those cases, processing follows their policies, contracts and applicable security measures.
19. Data subject rights
Users may request access, correction, update, deletion or limitation of their data when applicable, through the contact channels indicated by NS.
20. Confidentiality
NS treats client, technical and operational information as confidential and limits access to authorized personnel or providers when necessary.
21. Changes to this policy
NS may update this Privacy Policy due to legal, technical, commercial or service changes. The current version will be published on this page.
22. Contact
For privacy-related inquiries: NS Services, legal@ns.com.py, +595981340076, San Lorenzo, Central, Paraguay.